Formentor
Tavascan
Leon
e-Racer
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Formentor
Tavascan
Leon
e-Racer
The e-HYBRID (PHEV) sits somewhere between combustion-engine and full-electric vehicle (EV). An e-HYBRID is capable of all-electric compulsion thanks to its battery. When fully powered up, you can drive between 25 to 70 kilometres solely on stored battery power. On short trips, the e-HYBRID operates like a fully electric vehicle (BEV) and doesn’t need to use gasoline. However, unlike a BEV, it can revert to regular hybrid operation once its electric range is depleted. Charging your e-HYBRID reduces fuel use, but it’s never mandatory.
Due to its size, a full battery charge cannot be achieved solely via the on-board generator and so requires plugging into an electrical outlet or charging station. The innovative interplay between both the electric and combustion motor allows for fuel-saving and lowers exhaust emissions while providing the user with an exceptional driving sensation.
On shorter journeys, a plug-in hybrid generally runs on pure electric power provided it makes sense, such as in urban areas. For maximum efficiency in different driving situations, such as longer journeys or when rapidly accelerating, it uses the combined power of the electric motor and combustion engine. If the battery which powers the electric motor has no charge, the vehicle will solely use the combustion engine.
Semi-hybrids, which are not charged using a power cable, use the electric motor to assist the combustion engine.
In hybrids, the electric motor and battery are larger than in semi-hybrids. Hybrids can power the vehicle using the electric motor for short distances and recharge its battery using the motor or through regenerative braking.
A plug-in hybrid can be recharged by literally plugging it into a charging point at home, or in a public one. It offers greater pure electric autonomy thanks to the larger battery and electric motor. The plug-in hybrid allows many people to make their normal commute to and from work using the emission-free, electric powered engine.
Driver’s of a plug-in hybrid benefit from an almost silent driving experience in all-electric mode, as well as additional acceleration power (torque) thanks to the electric motor.
Many plug-in hybrid vehicle owners already manage most of their journeys in electric mode as daily trips are usually well under 50 kilometres in range. Depending on your electricity tariff, considerable savings are made when compared to a vehicle with a classic combustion engine. But with a plug-in hybrid, you never have to give up complete autonomy: if the battery charge or capacity is not sufficient, the combustion engine will be automatically activated as required.
This category of vehicles also has economic advantages: through direct aid and subsidies for electric vehicles. And indirectly, with tax advantages thanks to their lower CO2 emissions.
Most users charge their vehicles at home throughout the night, with a Wallbox unit that can be installed in the carport or garage. Others are able to charge their vehicle at work or at public charging stations which are fortunately becoming easier to find.
A plug-in hybrid can be charged from an outlet, a Wallbox system or a public charging point. The maximum efficiency of a plug-in hybrid is achieved with a fully charged battery, so the possibility of charging at home or at the workplace should be taken into consideration. It is recommended that you charge your plug-in hybrid vehicle as many times as you can, so as to take full advantage of the additional electric motor.
The electric range of a plug-in hybrid vehicle depends on the size of its battery. In the case of CUPRA, the maximum electric range is between 50 and 60kms, depending on the model. The overall range when combined with the combustion engine is of course significantly higher.
Obviously, the range will depend on the model, driving style, the topography and road conditions. The main advantage of a plug-in hybrid is that you always have the gasoline engine as a reserve when between charges, so autonomy should not be a problem.
Charging times may vary, depending on factors such as the outside temperature, the current temperature of the battery, the charging equipment, the condition of the battery and the condition of the vehicle. Specific charging times are detailed in the technical specifications for each available plug-in hybrid model.
Using a standard charging cable, plug-in hybrid vehicles can be charged from a conventional 3-pin socket. For a faster charge, you can also use a charging station or a Wallbox. The CUPRA CHARGER is equipped with its own charging cable. For public charging stations, you need what is known as a “public AC charging cable” with a “Type 2” plug on both ends. In addition, a plug-in hybrid can also obtain part of its charge via regenerative power.
8 years or 160,000 km, whichever comes first.
An external factor essential to the performance and capacity of a battery is temperature. For this reason, especially in winter, it is necessary to "precondition" the vehicle during the charging process, that is, to warm up the battery and the interior. Or cool them in summer. This way you will not only save energy to use during driving, but you will also gain extra efficiency right from the start, with a battery at optimal temperature. Furthermore, optimized operating strategies in your vehicle minimize the effects of temperature as much as possible. In addition to the temperature, the range also depends on user-related factors: use of air conditioning, load weight and driving style etc.
The 5-door CUPRA Leon (180kW), The CUPRA Leon Sportstourer (180kW) and The CUPRA Formentor (150kW & 180kW) are all available with plug-in hybrid technology.
A CUPRA Charger is a wall mounted charging device, ideally installed at your home garage, which lets you charge your vehicle comfortably and safely.
Moreover, it can offer remote functionalities and even Internet connection so you can control it remotely and receive charging statistics to your user portal.
Moreover, it offers internet connection so you can control it remotely and receive charging statistics to your user portal.
The benefits that the CUPRA charger offers when it comes to home charging:
Having an Plug-in Electric Vehicle (PHEV) or Full-Electric Vehicle (BEV) means that you can charge your vehicle both on the street, using an Easy charging, and at home, using either CUPRA Charger for optimized-battery charging or also on a conventional plug-in socket.
Having an Electric Vehicle means that you can charge your vehicle both on the street, using an Easy charging, and at home, using CUPRA charger to top up your battery faster and allowing you to plug into a conventional plug socket.
CUPRA Charger: available in 1 ph and 3 ph modes for up to 11kW AC
CUPRA Charger Connect: Connecting to your home internet you can add remote functionalities. management.
CUPRA Charger Pro: Similar to CUPRA Charger Connect, but including this includes integrated 3G connectivity and a certified MID energy meter an energy meter which lets you measure your charger consumption.
No, all chargers can be used to charge both PHEVs and BEVs from most brands, since EU-plug is Standard is universal, according to IEC 62196-2 and IEC 62196-3 and local standardization initiatives…so an investment in a CUPRA Charger should be a one-off long-term investment in a true e-Mobility enabler.
No, all Chargers can also be used to charge Electric Vehicles from other brands as its plug is optimised for the European market.
Our installation partners also carry out all functional tests and inspections in accordance with local requirements. If you require additional services, our installation partners will be happy to offer you an individual additional offer.
Let us know right away if you have a problem. You can reach us via our hotline (+800-73273554) or by email (cupra-seat-support@elli.eco) within Europe. Outside Europre, please contact your local dealership. Our customer service department will deal with your concerns directly or can transfer you to our technicians.
The initial outlay of the hardware and installation is billed through the webshop. The customer will receive an email with the shopping cart and a link to confirm his order. There they can decide between different types of payment methods (e.g. credit card, PayPal or SEPA) and confirm the payment.
Don't worry about where to charge your EV. The Easy Charging App allows you to charge in more than 200.000 (status: July 2021) public charging points across Europe and, additionally, you can manage your charger at home. You will have all the information in just one single App; history of charging sessions, bills, … - all you need to do is to subscribe with a CUPRA ID.
The App is powered by Elli. Elli is a company that is part of the Volkswagen group and in charge of offering charging solutions for electric cars.
The App is powered by Elli, Elli is part of the Volkswagen group and in charge of all activities connected with the charging of electric cars.
The Easy Charging App is for free, you can download it at the iOS App Store or Google Play. To subscribe you simple need a CUPRA ID (if you don´t have one you can easily create it) and the VIN of your car.
The Easy Charging App is free and can be downloaded at the iOS App Store or Google Play. To subscribe you will need a CUPRA ID and the VIN of your car.
There is no activation fee, you can sign up for free. There are different tariffs that cover all EV-driver´s needs, from casual users to frequent users. The prices for AC, DC and Ionity charging vary from tariff to tariff and are displayed in detail when you subscribe in the App.
There is no fee to sign up, there´s a tariff with and without a monthly base fee and different prices for kWh. The different tariffs cover all EV-driver´s needs, from casual users to frequent users.
There are no special tariffs for charging abroad. Your tariff is valid in all European markets where Elli has charging stations.
A RFID Card (radio-frequency identification) is a card that is necessary to sign up. You will be able to order it in the process of subscription.
Furthermore, you need the card to activate your connected Wallbox, and at many stations you can start the charging process with the card.
Currently there are two possibilities to start and stop your charging session at public charging points. Either you authorise the session with the RFID card (by holding it to the card reader of the charging point). When you start a charging session with the RFID card, you must end it also with the RFID card.
Another way to start the charging session is to start it via the App. Select the charging point, connect the cable and click on “start charging” – after a couple of seconds (depending on your internet connection and the servers of the Charging Point Operator) the session will start.
A CUPRA Charger is a wall mounted charging device, ideally installed at your home garage, which lets you charge your vehicle comfortably and safely.
Moreover, it can offer remote functionalities and even Internet connection so you can control it remotely and receive charging statistics to your user portal.
Moreover, it offers internet connection so you can control it remotely and receive charging statistics to your user portal.
The benefits that the CUPRA charger offers when it comes to home charging:
Having an Plug-in Electric Vehicle (PHEV) or Full-Electric Vehicle (BEV) means that you can charge your vehicle both on the street, using an Easy charging, and at home, using either CUPRA Charger for optimized-battery charging or also on a conventional plug-in socket.
Having an Electric Vehicle means that you can charge your vehicle both on the street, using an Easy charging, and at home, using CUPRA charger to top up your battery faster and allowing you to plug into a conventional plug socket.
CUPRA Charger: available in 1 ph and 3 ph modes for up to 11kW AC
CUPRA Charger Connect: Connecting to your home internet you can add remote functionalities. management.
CUPRA Charger Pro: Similar to CUPRA Charger Connect, but including this includes integrated 3G connectivity and a certified MID energy meter an energy meter which lets you measure your charger consumption.
No, all chargers can be used to charge both PHEVs and BEVs from most brands, since EU-plug is Standard is universal, according to IEC 62196-2 and IEC 62196-3 and local standardization initiatives…so an investment in a CUPRA Charger should be a one-off long-term investment in a true e-Mobility enabler.
No, all Chargers can also be used to charge Electric Vehicles from other brands as its plug is optimised for the European market.
Our installation partners also carry out all functional tests and inspections in accordance with local requirements. If you require additional services, our installation partners will be happy to offer you an individual additional offer
Let us know right away if you have a problem. You can reach us via our hotline (+800-73273554) or by email (cupra-seat-support@elli.eco) within Europe. Outside Europre, please contact your local dealership. Our customer service department will deal with your concerns directly or can transfer you to our technicians.
The initial outlay of the hardware and installation is billed through the webshop. The customer will receive an email with the shopping cart and a link to confirm his order. There they can decide between different types of payment methods (e.g. credit card, PayPal or SEPA) and confirm the payment.
Don´t worry about where to charge your EV. The Easy Charging App allows you to charge in more than 200.000 (status: July 2021) public charging points across Europe and, additionally, you can manage your charger at home. You will have all the information in just one single App; history of charging sessions, bills, … - all you need to do is to subscribe with a CUPRA ID.
The App is powered by Elli. Elli is a company that is part of the Volkswagen group and in charge of offering charging solutions for electric cars.
The App is powered by Elli, Elli is part of the Volkswagen group and in charge of all activities connected with the charging of electric cars.
The Easy Charging App is for free, you can download it at the iOS App Store or Google Play. To subscribe you simple need a CUPRA ID (if you don´t have one you can easily create it) and the VIN of your car.
The Easy Charging App is free and can be downloaded at the iOS App Store or Google Play. To subscribe you will need a CUPRA ID and the VIN of your car.
There is no activation fee, you can sign up for free. There are different tariffs that cover all EV-driver´s needs, from casual users to frequent users. The prices for AC, DC and Ionity charging vary from tariff to tariff and are displayed in detail when you subscribe in the App.
There is no fee to sign up, there´s a tariff with and without a monthly base fee and different prices for kWh. The different tariffs cover all EV-driver´s needs, from casual users to frequent users.
There are no special tariffs for charging abroad. Your tariff is valid in all European markets where Elli has charging stations.
A RFID Card (radio-frequency identification) is a card that is necessary to sign up. You will be able to order it in the process of subscription.
Furthermore, you need the card to activate your connected Wallbox, and at many stations you can start the charging process with the card.
Currently there are two possibilities to start and stop your charging session at public charging points. Either you authorise the session with the RFID card (by holding it to the card reader of the charging point). When you start a charging session with the RFID card, you must end it also with the RFID card.
Another way to start the charging session is to start it via the App. Select the charging point, connect the cable and click on “start charging” – after a couple of seconds (depending on your internet connection and the servers of the Charging Point Operator) the session will start.
Firstly, check the following:
If none of the above solve the problem, please contact your dealership.
If you don't register and fully activate CUPRA CONNECT services, you can only use the services required by law (Public Emergency call).
Also, you will not be able to enjoy online services from Safety and Service, Remote Access via the app or Online infotainment. Your Navi System+ will not navigate online and "Hola Hola" will only work with specific voice commands.
To place the order and activate the CUPRA CONNECT services for a Leon, Formentor and Ateca, both the owner of the vehicle and any other user who has access, are authorised.
There is only one primary user per vehicle, as well as one secondary user, one guest user and up to 4 logged users. The different roles are described below:
To place the order and activate the CUPRA CONNECT services for CUPRA Born, both the owner of the vehicle and any other user who has access to the vehicle, are authorised.
There is only one main user per vehicle, as well as one guest user and up to 4 logged users. The different roles are described below:
CUPRA maintains a database of all personal data provided by customers, as well as other information which is necessary to provide CUPRA CONNECT services, such as car data and geo-localisation. All data generated from using CUPRA CONNECT services belongs to you, the customer. As such, data usage is dependent on your explicit consent.
All data usage takes place in compliance with the EU General Data Protection Regulation (GDPR). For more information, consult the CUPRA CONNECT Privacy Policy.
Please note that all data is used only by CUPRA and its distribution & service partners. Data is not shared with third parties for commercial reasons and in most cases, it's kept anonymous (non-anonymous data is used only when necessary). In such cases, CUPRA processes the data according to strict security guidelines.
CUPRA CONNECT is available in Germany, Belgium, the Czech Republic, Denmark, Finland, Norway, Sweden, France, Great Britain, Ireland, Austria, Switzerland, Italy, Spain , Portugal, Poland, Hungary, Greece, Cyprus, the Netherlands, Luxembourg, Bulgaria, Romania, Croatia, Slovenia, Malta, the Slovak Republic, Andorra, Estonia, Latvia, Lithuania, Serbia, Albania, Macedonia, Bosnia Herzegovina, Ukraine and Gibraltar.
For GEN3 cars, CUPRA CONNECT is also available in Montenegro.
When your car detects a serious accident due to airbag deployment or belt tensioner, a connection is automatically established with the Emergency Call Centre.
If CUPRA CONNECT is activated, the Call is made to a private service instead of the public/local emergency phone number. With Private Emergency Call, Emergency services receive additional data regarding the nature of the accident, such as location, address, number of people involved and severity of the accident.
Additionally, HMI language is passed on so you can always be attended in your language, even abroad. If your language isn't available, you'll be attended in English, no matter where you are.
If you prefer, we'll stay on the phone with you until the emergency services arrive. Please keep in mind that normally we don't track your location. Your data is only transferred in the case of an accident to ensure your safety. Manual activation of the Emergency Call feature via the three-button module or the Infotainment screen is also available.
The Breakdown Call is always activated manually, but in the case of a minor accident (which does not exceed the accident threshold) a popup will appear with three buttons (Activate Emergency Call, Activate Breakdown Call Assistance Call or Cancel). Anyone can contact the Breakdown Call service by pressing the center button in the three-button module or in the "phone" section of the in-car menu.
When you activate the Breakdown Call service, your vehicle transmits information such as mileage (km), current warning lights and error messages, so the CUPRA Agent can better serve you and spot the fault seamlessly.
When activated, the Breakdown Call also shares the time and location of your car so your operator knows where to find you. This is useful if your car is broken down in a sparsely populated area and you don't know exactly where you are.
When your Onboard infotainment system sends you a reminder about an upcoming inspection, your Preferred Service Partner (PSP) receives a notification. The workshop then gets in touch with you to arrange an appointment, using your preferred contact method (e-mail or phone).
Your PSP will receive the following information about your car:
Vehicle Status shows the following information about your car:
If you car was in an area with poor network coverage, such as an underground car park, it may have failed to send parking data to the server. Under normal circumstances, your car's last Parking Position is sent to the server as soon as the engine is switched off.
When you activate CONNECT, your Navi System+ gets upgraded and goes online with access to up-to-date information. There are no extra charges - all data consumption from navigation is included with the CONNECT service package.
The following services are included: free of charge:
The Parking service shows you the total number of available parking spaces in:
It also shows additional information such as:
When you activate CUPRA CONNECT, ""Hola Hola"" gets better at understanding natural speech (with Natural Language Control). This lets you give commands in a natural way, without having to learn specific ones. As long as you have an internet connection, you can:
Hola Hola also lets you dictate SMS messages and emails. To dictate a message, press the Microphone button and speak naturally. When done, you can check the written text and delete or rewrite if necessary.
Natural Language Control for all cars (GEN3 and GEN4) supports:
Natural Language Control for GEN4 vehicles also support:
A VIN (vehicle identification number or chassis number) is your CUPRA's unique 17-digit code. It's a combination of numbers and characters.
You'll find it in your registration papers or printed on the bottom left side of the windscreen, near the wipers as you stand facing the car.
The S-PIN is a 4-digit code created for your CUPRA ID during registration. You’ll need it to lock and unlock the doors remotely, as well as to control the remote climate control function.
Once you've created your CUPRA ID, you'll receive a confirmation email asking to verify your account. It may take a few minutes for the email to reach your inbox (remember to check your Spam folder). Open and click on the link in the email to verify your account. You’ll then be directed to the CUPRA portal, where you can log in with your CUPRA ID.
From the CUPRA portal, you can enrol your car and link it to your user account. Then you'll be able to enjoy the full range of CUPRA CONNECT GEN3 services.
If you don't receive the confirmation e-mail, please contact CUPRA Customer Care and we'll do our best to help you.
To use CUPRA CONNECT GEN3, you need to assign a car to your user account. To do this, log into the CUPRA CONNECT App or the website myseat.com and enter your car's VIN (vehicle identification number). This step is not necessary if you directly log in to the Infotainment system with your CUPRA ID (see “11. In-car activation”).
The free trial always lasts a minimum of 12 months, but the exact period may vary depending on your country and equipment level. The remaining time is linked to your vehicle and displayed in your user account. After the free trial period is over, you'll need to renew your subscription to keep enjoying the service.
See below the prices for the German market. Final prices per country may vary depending on VAT and exchange rates:
*Amazon Alexa: Only available for Leon and Formentor
In-car activation lets you enrol your car while you’re sitting in it, linking it with your CUPRA ID so you can start using CUPRA CONNECT GEN3 services.
The registration assistant will lead you through the simple process of creating your CUPRA ID account in your car, logging in and enrolling your vehicle, and then adding it to the Garage.
During the registration process, you can view all the necessary legal information (GTC, Privacy Policy) and accept the CUPRA CONNECT contract agreement.
In-car activation is possible in:
The CUPRA Leon and CUPRA Formentor with Media System+ and Navi System+. Also for CUPRA Ateca w/ Navi system.
You can select and switch between different privacy modes via the Service Management and Control Centre sections in the Infotainment screen.
If you lose your device, you can change your password by entering the My CUPRA portal from another device. The new password will be required when using any of the CUPRA CONNECT App services.
For additional security, you can modify the app settings so that you need to re-enter your password after a period of 5, 10 or 15 minutes with no account activity.
First, make sure you have the latest version of the app installed on your smartphone. To check this, visit the Apple App Store or Google Play Store and install any available updates.
If you still can't log in to your CUPRA CONNECT account, go to the CUPRA ID portal and try using the following to identify your account and reset your password:
If this doesn't fix the issue, please contact CUPRA CONNECT Customer Care and we will do our best to help you.
Yes. Go to the Infotainment menu in the car and, under "User", press "Delete user/Restore to Factory settings". This will delete all your data from the car and from CUPRA backend. This process is a requirement in case of transfer of ownership.
In the Driving Data section, you can see an overview of the following:
You can also see the specific details of each previous journey or day If your car is hybrid or electric, you can check your consumption here as well.
You can reset or delete your driving data in the CUPRA CONNECTApp.
With Horn and Turn Signals, you can find your car in a large car park once you're within a 500m radius. You can also activate the horn and turn signals separately.
For safety reasons, it's not possible to activate this service while driving.
The Horn and Turn Signals service only works if:
The optional Volumetric Alarm is activated automatically when you lock your car. If the car detects any attempt of theft and activates the alarm signal (consisting of up to 30 seconds of beeping and up to 5 minutes of flashing hazard lights), a push notification in the CUPRA CONNECT App informs you of the event. Additionally, an automatic email is also sent.
The notification tells you if unusual activity has been detected at or in your car, or if the inclination of your vehicle has changed. It also tells you what part of the car the (attempted) access took place (interior or exterior), as well as the date and time that the incident occurred.
The Area Alert service lets you know if your car is in within your predefined area. For example, if you have lent your car to someone who has moved your car into or out of an area, you'll be notified via email or push notification so that you can take the appropriate steps.
You can create up to 10 areas, but you can only activate up to 4 alerts at the same time. Additionally, you can select whether a notification should be periodic, once-off or always active. The Area Alert service tolerates up to 25 meters of difference before sending an alert.
If you have to lend your car to someone, the Speed Alert service notifies you if your car exceeds your predefined speed limit. You can create up to 10 speed alerts, but you can only activate up to 2 alerts at the same time. Additionally, you can select whether a notification should be periodic, once-off or always active.
Check the notification history in the CUPRA CONNECT App.
The e-Manager is for controlling the charging process of e-HYBRID models. The e-Manager lets you start & stop an immediate charge, or schedule charging.
You can also set your e-HYBRID to charge during optimal hours for saving energy costs, such as at night time.
Additionally, you can use the e-Manager to set the maximum charging current (improving the use of the battery and extending its lifecycle).
The e-Manager within the CUPRA CONNECT app lets you check the following:
For CUPRA e-HYBRID models, you can set departure times for your car via the CUPRA CONNECT app and control the temperature prior to trips.
Your car wakes up in time before departure and automatically charges the battery and/or adjusts the climate controls at your scheduled departure time.
The Departure times service also lets you set the following:
Yes, you can be notified via push notification when your car battery is fully recharged.
You might need to download the latest SW update on the infotainment system in order to see Amazon Alexa. To do so, check the notification center on the upper-right corner of the screen. You might also need to restart the infotainment system after that.
Also, you must be registered as a Primary User to access the in-car store.
To create a user account (CUPRA ID) on your My CUPRA app, click "Login" and then "Registration". Next, enter your email address and create a password. Then click "Registration". You will automatically receive a confirmation email. Click on the link in the email to complete registration. The first time you log in with your user data, you can fill in your personal details (first name, last name, date of birth, etc.).
You can also create your CUPRA ID through the CUPRA Private Area.
CUPRA CONNECT GEN4 services are part of the standard equipment of your CUPRA Born.
Your car can only be controlled from your user account. You can only enrol/link one user account to your vehicle, if you want to change the linked user you will have to do a factory reset and carry out the enrolment process*.
*This process only applies to first CUPRA Born vehicles produced.
Please, ensure that the enrolment process has been successfully completed and you have linked your CUPRA ID user account, so that you can remotely see the status of all services through My CUPRA app. If you are not enrolled, you will not be able to see your available CUPRA services.
The "Online mode" makes it possible to activate the vehicle/usage data and the location data. Thus, it is a must to be in ""Online mode" before starting the Enrolment process.
The "Offline mode" avoids sending or receiving data for online functions. Once enrolled, you can activate/deactivate all CONNECT services at once by selecting the "Private Mode" (Online/Offline) in the Welcome Screen, Control center (globe icon) and under "settings" in the infotainment menu.
*This process only applies to first CUPRA Born vehicles produced.
The Battery Charging function, which can be managed through the e-Manger section in the My CUPRA app. Thanks to the e-Manager, you will have the possibility of manually starting of immediate charging to allow an early departure with full battery or even establish the battery percentage at which you want to charge the vehicle.
The charging process is optimally performed to save energy costs. This includes charging during the night or starting and stopping the charging process according to the customer needs. The connector cable can be released automatically once the process is finished, if previously configured by the user.
You will also be able to set up the maximum charging current (improving the use of the battery and extending its lifespan). Using the My CUPRA app you can check the charging status, remaining range and remaining charging time and the connection through the charging plug.
By enrolling to CUPRA CONNECT, the detailed information over charging stations in the area is upgraded. You will also be able to check their opening hours, the type of electric charger and their availability. You will know where to charge your vehicle easily on your route.
The customer can set the desired temperature of the vehicle using the climatisation function before departure via the My CUPRA aap. In addition, when the temperature outside is 4ºC or under, users will have the option to include with the climatisation, the front seat heating.
The CONNECT Privacy Policy and Terms and Conditions are available after the enrolment process, by clicking on Legal Notice in your infotainment menu. Also, information about Data Protection can be found via the My CUPRA app.
The edition of the owner's manual is the same as the vehicle’s year of production.
You can check the compatibility of your smartphone with your car model in the "CUPRA compatibility list" PDF available on the "Bluetooth Compatibility" section of this page.
The vehicle owner’s manual is an instructional booklet that is specific to your vehicle. It includes important information to make you a better driver and car owner, including maintenance and troubleshooting advice.
In this manual section, you can download 3 types of documents:
The recommended tyre pressure for your model can be found in the owner’s manual.
If the pressure is too high, the centre of your tyres will make disproportionate contact with the road which causes uneven tread wear.
Check tyre pressure at least once a month, and also prior to any long trip. Most petrol stations have measuring equipment. If possible, it’s best to check the pressure when the tyres are cold.
Tyres lose on average 0.1 PSI of pressure every three months. If yours are losing pressure more quickly you should contact your local workshop.
There is no specific life plan for a tyre. Your driving style, vehicle set up or tire pressure will all influence end wear. Good care of your tyres can significantly help their mileage. Passenger car tyres should be replaced by the time they reach a tread depth of 1.6mm in one of the measurable grooves.
You will find the information in the technical documentation of your vehicle. If you have any doubts you can consult your local CUPRA dealer.
CUPRA Care is an all-in-one optional package that combines maintenance services, warranty extension and vehicle insurance.
This service can be ordered at any CUPRA dealer through a subscription model.
CUPRA Care combine vehicle maintenance services (Basic: Technical Inspection, oil and filter change. Premium: Technical Inspection, oil, filter change and wear parts), warranty extension (2 + 3 years) and vehicle insurance, as an option. This package may change per market.
CUPRA Care services can be contracted for a period of up to 10 years. They can be contracted at the time of the sale of the vehicle or at any time during the lifespan of the vehicle.
CUPRA Care service package can be purchased in any CUPRA service.
CUPRA Care is available at a discount of up to 50%. Consult with your workshop to find out all the details and contract the service that best suits your needs.
CUPRA E-CARE are three packages with different services to fit the needs of each user. This car care packages combines service and maintenance, warranty, mobility services, car insurance, charging solutions and tyre care.
CUPRA E-CARE can be ordered for as long as the customer needs it, at any CUPRA service specialist for a monthly subscription model.
There are three CUPRA e-care packages, just choose the one that fits to your needs:
This package may change according to market.
CUPRA e-CARE services have a flexible contracting model. It means that the contract can therefore be taken for as long as the user needs.
They can be contracted at the time of vehicle purchase or at any time during the lifespan of the vehicle. It is also available for leasing electric cars.
CUPRA Care service packages can be purchased at any CUPRA service specialist.